Technician

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What You'll Be Doing

As a Technician, you will conduct general maintenance and repairs for our retail stores, back-office equipment, and external stock rooms in Abu Dhabi & Al Ain region. You will ensure that all shop display fixtures, electrical equipment, Fire life safety systems, HVAC systems and plumbing systems in the store perform at optimum functionality.

You will also be responsible for engaging and communicating effectively with our internal clients, mall management executives, AMC service providers and other 3rd party vendors.

Your Responsibilities Will Include The Below

• Conduct daily visits to the stores to ensure all light bulbs, plumbing, HVAC systems, and FLS systems are maintained as per standards and performing optimally.
• Conduct inspections and resolve general electrical/plumbing issues with the highest service level and in a timely manner.
• Attend and resolve general joinery and works.
• Prepare the monthly preventive planned maintenance checklist and submit the same to the Technical Supervisor for review.
• Ensure regular updates are provided for maintenance incidents raised via our group-developed software.
• Ensure all periodic maintenance carried out by external service providers, is carried out as per schedule.
• Request electrical/plumbing or hardware supplies as per store requirements to our approved local vendors.
• Coordinate with the Retail store/Vendors team to acquire mall permits in a timely manner.
• Inspect and share accurate scope of works based on site situation and share with Technical Supervisor for Tendering purposes.
• Ensure availability 24/7, in case of emergency assistance.
• Follow up and coordinate via emails with local approved vendors for site inspections and job execution.
• Escalate issues related to the mall service lines to the concerned mall operations.
  
  

What You’ll Need To Succeed

• You are a general Technician.
• You are able to communicate in English both verbally and in writing.
• You possess a flexible personality with good stakeholder management skills.
  
  

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.