Technology Change and Release Specialist

ADIB - Abu Dhabi Islamic Bank


Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time


Role: Technology Change and Release Specialist

Location: Abu Dhabi

Role Purpose:
  • Managing the changes/release management lifecycle, which includes scheduling, coordination and management of release across the bank for multiple applications across various portfolios.
  • Responsible to manage and implement change/release processes through development, test and production.
  • Responsible to build IT Release Calendar while working closely with technology leaders and PMs.


Key accountabilities of the role:

Change/Release Management:
  • Plan and manage all Change/Release activities.
  • Supervise the GO -live activities including the execution of the deployment plan.
  • Ensuring efficiency in operations and effectiveness controls implemented.
  • Receiving UAT releases in Service Management Tool.
  • Preparing schedule for conduct of Testing.
  • Assure the release integrity, version control and retrospectives.
  • Manage risks and resolves issues that affect release schedule and quality.
  • Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet expectations.
  • Coordinate with stake holder release content and effort based on the Change requests.
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
  • Manage relationships and coordinate work between different teams at different locations.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Review Deployment, Implementation Plans and Implementation specifications.
  • Periodic Release Reporting.
  • Continually work towards making improvements in the release process.
  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and release calendar.
  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.


Supervising Code Release in Production:
  • Keep the tested code in Version Control system for purpose of access by production team.
  • Coordinate with Application Owners for the production rollout as per Release Calendar
  • Assigning the proper resources to monitoring production rollout based on Implementation specification.


Information Security:
  • Maintain information security related to ADIB, throughout the period of employment.
  • As soon as possible, report any potential or actual risks or incidents affecting the security of information to the helpdesk.


Documentation/Process Ownership:
  • The incumbent is responsible to take ownership, maintain & update documented processes or documentation related to his job function.
  • In the event where processes or documentation are shared, the incumbent shall be responsible to inform the owner of any document about required.


Specialist Skills/ Technical Knowledge Required for this role:
  • B.S. in Computer Science/ Business Administration.
  • Good Knowledge of IT systems, business process analysis, quality and software testing tools and Quality Control techniques.
  • Excellent interpersonal skills and the ability to communicate clearly and honestly in dealing with difficult issues.
  • Demonstrated ability to bring benefits of IT to solve business issues while managing costs and risk.
  • Formal training in Release management practices preferred.
  • Advanced knowledge of software development lifecycle (Agile, Devops and Waterfall)
  • Demonstrated ability to coordinate cross-functional work teams toward task completion.
  • Demonstrated effective leadership and analytical skills.
  • Good understanding of banking business processes.


Previous experience:
  • 8-10 years of previous release management experience




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