UAEN Sales Team Leader | Retail | IKEA Jebel Ali

Job Requisition ID: 174492

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

The Sales Team Leader at IKEA plays a crucial role in managing and steering sales operations to optimize profitability and reach sales targets. This position is integral to ensuring the successful selection and pricing of the product range in the local market, contributing to both the sales and gross margin goals. Key success factors include collaborating with various departments like logistics and shopkeepers, understanding market trends, and driving sustainability initiatives in line with corporate strategies.

What You Will Do

• Ensure that systems and methods stated in IKEA Concept Documentation are implemented in the Sales and Range of all stores.
• Define the range in his/her sales area of Showroom and Markethall to be sold by all stores.
• Collaborate with shopkeepers to drive the process of selecting the suppliers and managing all the contracts to achieve economies of scale.
• Enhance the competitive strength of the IKEA product range by ensuring the implementation of all range issues related to systems and methods stated in IKEA Concept Documentation.
• Steer the performance in sales area operations and aim towards maximized sales and optimized long-term profit by applying sales methods in accordance with the Sales and Range the IKEA way manual.
• Work closely with the Logistics team to secure that the sales forecasts are adapted to the sales patterns in order to achieve an optimal goods flow.
• Contribute actively in the development and implementation of a clear IKEA Sales & Range action plan for the store.
• Select and ensure availability of products for all the marketing activities in the commercial calendar, in close partnership with the Logistics department.
• Support the stores by producing buying guides for complex product series.
• Maintain ongoing communication with the IKEA range distributor regarding all issues related to the range and the annual IKEA range cycle.
• Maintain in-depth knowledge of the local home furnishings market (e.g. customers, trends and competitors).
• Follow up and communicate the agreed KPIs within your area of responsibility to the Sales & Range manager and to the shopkeepers of the stores.Support the store shopkeepers to regularly conduct competitor analysis on the local markets.
• Commit to the development of Sales team and secure their training to ensure all co-workers understand the IKEA Concept and other key guidelines.
• Empower, support, and coach Sales co-workers on the job to help them perform better and grow.
• Work actively to create an environment where the IKEA culture is a strong and living reality and diversity is valued.
• Secure local adaptation of the global and country directions and ambitions, to deliver to the total business agenda and a more People and Planet Positive IKEA.
• Enable and follow-up sustainability performance and progress based on the country business plans, Group tools, and methods.
• Facilitate integration and implementation of sustainability by supporting functions with the right information, best practice solutions, tools & methods and ways of working.
• Document and evaluate initiatives and activities with a view to capitalize on learning, sharing, and promoting continuous improvement.
  
  

Required Skills To Be Successful

• Strategic, analytical, and tactical abilities.
• Excellent communication and interpersonal skills.
• Leadership skills with the ability to build working relationships.
• Commercial awareness and strong customer service skills.
  
  

What Qualifies You For The Role

• High School Credential.
• 2-5 years of retail experience in relevant areas, preferably with IKEA.
• Genuine interest and knowledge of home furnishings and customer service.
• Proficiency in English and Arabic is preferred with strong mathematical skills for gross margin calculations.
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.