Workshop Service Advisor, Noatum Logistics

AD Ports Group


Date: 1 day ago
City: Abu Dhabi
Contract type: Full time
Job Description

  • Clearly communicate service options, costs, and timelines to customers.
  • Address customer inquiries, concerns, and provide regular updates.
  • Schedule appointments and manage the service queue.
  • Coordinate with workshop staff to ensure timely completion of service tasks.
  • Provide accurate estimates for service costs and duration.
  • Develop a basic understanding of vehicle systems and service requirements.
  • Communicate effectively with technicians to convey customer concerns and service requirements.
  • Suggest additional services or maintenance based on vehicle condition and manufacturer recommendations.
  • Generate service reports for customer reference and internal use.

Responsibilities

  • Clearly communicate service options, costs, and timelines to customers.
  • Address customer inquiries, concerns, and provide regular updates.
  • Schedule appointments and manage the service queue.
  • Coordinate with workshop staff to ensure timely completion of service tasks.
  • Provide accurate estimates for service costs and duration.
  • Develop a basic understanding of vehicle systems and service requirements.
  • Communicate effectively with technicians to convey customer concerns and service requirements.
  • Suggest additional services or maintenance based on vehicle condition and manufacturer recommendations.
  • Generate service reports for customer reference and internal use.

Qualifications

High school

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