Director of Food and Beverage

Mandarin Oriental Downtown, Dubai is looking for a Director of Restaurants, Bars & Experiences to join our RB&E team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.

The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery.

Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Hotel Leadership Team in Dubai, the Director of RB&E is responsible responsible for all operational and administrative aspects of the RB&E division including budgeting, maintenance of quality standards, training and reviews of colleagues. Director of RB&E reports to the Hotel Manager.

As a Director of RB&E, you will be responsible for the following duties:

• Oversee RB&E employees, facilities, and financial performance to maximise profitability, ensure cost efficiency, and maintain high operational standards through daily inspections of front and back of house areas.

• Continuously monitor and analyse service quality, guest satisfaction, financial results, marketing effectiveness, hygiene, and quality benchmarks (e.g., LQE, MOQA) to drive improvement.

• Supervise food and beverage preparation, presentation, and service to maintain exceptional quality, while analysing sales mix, pricing, and cost control to optimise performance.

• Lead promotional, marketing, and social media initiatives in collaboration with Sales and PR, while tracking competitor and market trends to enhance brand positioning and revenue.

• Manage team performance through leadership, recruitment, training, coaching, and engagement, while conducting regular meetings to review operations, financials, productivity, and development plans.

• Ensure compliance with safety, food regulations, and hotel policies, oversee financial planning (budgeting, forecasting, CAPEX), maintain operational systems, and drive continuous improvement across all RB&E operations.

As a Director of RB&E, we expect from you:

• Bachelor’s degree or Higher National Diploma in Hospitality, Hotel, or Business Management, with extensive luxury hotel experience.

• Minimum 10 years in 5-star hospitality, including at least 6 years in Food & Beverage leadership roles, ideally as Director of F&B in high-volume operations.

• International exposure across multiple regions (Asia, Europe, North America, preferably the Middle East), with pre-opening or renovation experience advantageous.

• Strong operational capability to manage all RB&E functions, meet financial targets, control costs, and adhere to brand standards.

• Proven leadership, communication, and interpersonal skills, with the ability to develop teams, handle guest queries effectively, and adapt to pressure and diverse situations.

• High professional standards including excellent grooming, fluency in English, flexibility, and the ability to work both independently and collaboratively.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.

• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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