Order Taker - In Room Dining
Shangri-La Group
Date: 9 hours ago
City: Abu Dhabi
Contract type: Full time
Order Taker
Shangri-La Group | Abu Dhabi, United Arab Emirates
About Us
Find Your Shangri-La in Shangri-La.
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
As an Order Taker, you will handle guest orders promptly and accurately, ensuring excellent service provided. You will communicate orders clearly to the kitchen and service teams. And assist guests with menu recommendations and maintain a friendly, professional attitude.
Key Responsibilities
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
Shangri-La Group | Abu Dhabi, United Arab Emirates
About Us
Find Your Shangri-La in Shangri-La.
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
As an Order Taker, you will handle guest orders promptly and accurately, ensuring excellent service provided. You will communicate orders clearly to the kitchen and service teams. And assist guests with menu recommendations and maintain a friendly, professional attitude.
Key Responsibilities
- Receiving and processing guest orders accurately and efficiently through phone, in-person, or digital means.
- Communicate orders to the kitchen, supply area, or other departments to ensure smooth operation.
- Maintain a thorough understanding of all products and services to assist guests and make appropriate suggestions.
- Process payments accurately and provide guests with receipts by suggesting additional or premium products to increase sales.
- Excellent communication and listening skills to receive guest orders accurately.
- Strong guest service skills with friendly attitude.
- Attention to detail to ensure correct order entry and delivery.
- Ability to multitask and work efficiently under pressure.
- Basic computer and POS (Point of Sale) system knowledge.
- 1 – 2 years of bartending experience in a Hotel, Restaurant or Bar.
- High School Diploma or Diploma in Hospitality Management is required.
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Project Specialist, Marine
DSV,
Abu Dhabi
1 day ago
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Project Specialist, Marine
Responsibilities:
Operational
Maintain Daily Record of the Fleet Status and movements.
Registering the day-to-day activities of the business unit through the vessel team and management function.
Execute crew...
Periodontics
Talentspoc,
Abu Dhabi
2 days ago
We are seeking a skilled and compassionate Periodontist to join our dental team. The ideal candidate will be responsible for diagnosing and treating diseases affecting the gums and supporting structures of the teeth, providing both surgical and non-surgical periodontal therapy. You will work closely with patients and the dental team to deliver comprehensive and personalized periodontal care that promotes long-term...
Consultant Anesthesiologist
Talentspoc,
Abu Dhabi
2 days ago
We are seeking a highly qualified Consultant Anesthesiologist to join our esteemed healthcare team. As a Consultant Anesthesiologist, you will be responsible for delivering high-quality anesthesia care to patients undergoing surgical procedures, ensuring their safety and comfort throughout the perioperative period.Key Responsibilities:Conduct comprehensive pre-anesthetic assessments and develop individualized anesthesia plans.Administer anesthesia safely during operations and continuously monitor patients’ vital signs.Manage...