Team Lead Sales Operations- UAE
Ingram Micro
Date: 2 weeks ago
City: Dubai
Contract type: Full time
Join Us at the Forefront of Technology Distribution
At Ingram Micro, we are the business behind the world’s brands, reaching nearly 90% of the global population. We help businesses run better, grow faster, and achieve their sustainability goals. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.
As a Sales Operation Team Lead, you will play a critical role in our Sales Operations team, ensuring seamless order management and exceptional customer service. Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution.
What You Will Do
At Ingram Micro, we are the business behind the world’s brands, reaching nearly 90% of the global population. We help businesses run better, grow faster, and achieve their sustainability goals. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.
As a Sales Operation Team Lead, you will play a critical role in our Sales Operations team, ensuring seamless order management and exceptional customer service. Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution.
What You Will Do
- Manage Sales Order Packs: Enter orders on system, check and follow up with sales for missing data.
- Sales Order Entry: Process sales orders in One Shop and enter quotes accurately.
- Credit Control Coordination: Work with credit control on releases and support related queries.
- Order Status Monitoring: Track orders at all stages and inform sales of status and lead-times.
- Logistics Coordination: Oversee order dispatching and full logistics coordination.
- You have 6:8 years in Supply Chain.
- You have experience in managing people
- Experience with SAP is preferred
- Motivation and Attitude: Highly motivated with a positive attitude and excellent organizational skills.
- IT Knowledge: Some knowledge of the IT industry and the ability to learn technical information.
- Skills: Excellent communication, Excel, and time management skills, with a strong command of English.
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