Business Development Executive

Main Purpose

Marketing the company’s freight and warehousing services, generating sales leads. Analysing client requirements and preparing suitable commercial offers, ensuring profitability. Working in close co-ordination with the customer services and operations teams for planning and contract administration related matters. Assisting the General Manager with analysis and reporting.

Key Responsibilities

Knowledge Skills and Abilities, Key Responsibilities:

• Business development:
• Generating sales leads by way of prospecting and cold calling.
• Marketing of the company’s freight forwarding and warehousing services.
• Focus on developing the freight forwarding book for the company in the middle east region.
• Developing and managing key clients, shipping lines as well other vendor relationships.
• Pricing of offers to customers, and competitive sourcing of sub-contracted activities such as freight.
• Preparing business presentations, quotations and agreements.
• Contract administration / service delivery:
• Communicating client requirements to customer-services and operations teams.
• Plan operations in conjunction with relevant teams for new contracts / orders with special requirements.
• Provide support to customer services team from time to time in administering shipment files, including logistics coordination and invoicing.
• Validating and updating service agreements as required.
• Address customer complaints and assist in claims management.
• Reports and presentations:
• Tracking and reporting of container freight volumes as well as profitability.
• Presenting weekly status update on business development activities carried out.
• Assisting the Business Development Manager on various commercial matters and reporting requirements.
  
  

Qualifications

• Bachelor’s degree in business management/ Logistics or related field
• Master’s degree in business management/ Logistics is a plus
• 1-3 years of sales experience in the UAE market in warehousing and logistics industry
• Ability to organize facts and figures to develop budgets
• Excellent communication, presentation and stakeholder management skills
• UAE Driving License- Mandatory
  
  

Reports To

Key Relationships and Department Overview:

• Business Development Manager
  
  

Key Relationships (internally)

• Customer Services Manager / Customer services team
• Finance Manager
• Assistant Manager Operations
  
  

Key Relationships (externally)

• Clients
• Vendors