Client Advisor - Dubai Mall
Hermès
Date: 3 weeks ago
City: Dubai
Contract type: Full time

Main Responsibilities
Sales and Service:
To oversee, under the Store Manager/ Floor Manager's supervision, that:
Sales and Service:
- To welcome the client warmly with a smile, making eye contact, and acknowledge him/her as soon as he/she has entered the store.
- To engage with the client with sincerity.
- To make the client feel comfortable by creating a bond through conversation.
- To present the relevant product features and benefits, based on the client needs identified during the conversation. Always take the time to share the stories behind each product.
- Call on current & potential clients to establish & maintain client relationship and to inform about new products & services.
- Invite the customer to share his/her details to continue to establish & maintain client relationship and to inform about new products & services.
To oversee, under the Store Manager/ Floor Manager's supervision, that:
- The store is always merchandised correctly, and that the products are returned to their place after having been shown to a customer.
- The departments are always well stocked.
- The products are well stored or folded in order to prevent any damage.
- To partake in management tasks associated with sales.
- Adhere to the administrative procedures concerning exchanges, returns and repairs.
- Be accountable and responsible for ad hoc mission entrusted by the store management.
- To share clients feedback on products.
- To propose ideas for improving the daily running of the store and the service deliver.
- Proven track record in a sales position in luxury retail.
- Empathy & sincerity when serving customers.
- Professionalism in services provided to the customer.
- Individual contribution to the turnover in the sector.
- Positive attitude within the sales team.
- Familiarity with the products.
- Punctuality, flexibility, reactivity.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Chef De Partie
Coca-Cola Arena,
Dubai
58 minutes ago
ABOUT THE ROLELegends Global teams across the world are innate problem solvers and people who thrive on the excitement of developing events that create opportunity and connection. We are meticulous planners, innovative thinkers, relationship specialists and acutely experienced business leaders who love what they do.At Legends Global, we love events, it's what we do. It's a part of our DNA...

Social Media & Creative Lead
WeCopy Fintech Inc,
Dubai
2 hours ago
WeCopyTrade – Social Media & Creative LeadLocation: Dubai Silicon OasisAbout UsWeCopyTrade is a Canada-based fintech company specializing in innovative social and copy-trading solutions. Through our flagship project, WeMasterTrade, we provide funded trader programs, education, and advanced digital trading tools. We are currently hiring for our Dubai office to expand our creative and social media team.Job OverviewWe are seeking a talented...

Tele Sales Executive - Vollzeit (German Speaking)
Felix Rippl,
Dubai
21 hours ago
Du arbeitest gern nach festen Strukturen, führst Aufgaben planvoll durch und schätzt ein sauberes, systematisches Arbeitsumfeld?Dann bist du bei uns genau richtig!Als Tele Sales Executive (m/w/d) bist du der erste strukturierte Kontaktpunkt für potenzielle Kunden. Du nutzt bewährte Gesprächsleitfäden, dokumentierst alle Ergebnisse sorgfältig und sorgst für einen reibungslosen Ablauf in der Leadqualifizierung.Diese Position ist ideal für umsetzungsstarke Persönlichkeiten, die klare...
