Clinical Training Coordinator

JOB SUMMARY

As a Coordinator in the Clinical Training Department at Orbis Headquarters, the Program Coordinator will help support the processes vital to successful implementation of clinical training activities utilizing Volunteer Faculty participation at local partner hospital locations around the globe as well as supporting clinical training activities. Additionally, the coordinator will support Orbis’s Diversity and Inclusion approach to all clinical training and Volunteer Faculty activities. They will work to maintain and organize the related documentation and the facilitation of required internal and external communications.

LOCATION

This is a global remote role.

Preference is for the Clinical Training Coordinator to be located in one of Orbis International’s country offices, namely: Addis Ababa – Ethiopia; Accra – Ghana; Beijing – China; Dhaka – Bangladesh; Hanoi – Vietnam; Lusaka – Zambia; New Delhi – India; or Ulaanbaatar – Mongolia.

REPORTING & WORKING RELATIONSHIPS

The Clinical Training Coordinator reports directly to the Assoc. Director of Volunteer Engagement and Experience with dotted line relationship to the Blended Learning Specialist, Clinical Training. They will work closely with the Global Programs, global country offices, Clinical Services, finance, and travel & operations departments.

ESSENTIAL JOB FUNCTIONS

• Ensure all Volunteer Faculty are adequately prepared for their individual Hospital-Based Training activities, reinforcing the program’s objectives, patient pre-screening, and review of important background information related to the program’s successful outcome. This requires liaising between various Clinical, Program, and Operations teams.
• In organizing hospital-based clinical training programs, ensure efficient and timely communication between Country Program offices, the Flying Eye Hospital teams, local host institutions, Global Program Department staff, affiliate offices, and Volunteer Faculty.
• In collaboration with the Operations team, coordinate the necessary logistical support related to Volunteer Faculty and Flying Eye Hospital staff travel and complete the requisitions of program-specific medical supplies and instrumentation through our online Supply Chain Management system.
• Maintain and keep up-to-date the Hospital-Based Training and Clinical Services intranet pages through the web-based content management editor; including relevant schedules, uploading programmatic planning guidelines, templates, reports, and other related documentation.
• Work with Assoc. Director of Volunteer Engagement and Experience and global country staff/program managers to ensure all Volunteer Faculty and Flying Eye Hospital clinical staff are credentialed in compliance with Orbis credentialing policies and local temporary medical registration procedures where appropriate.
• Work with Blended Learning Specialist to organize and manage the course documentation for all documents, images, resources, videos, etc. Ensure all files are up to date and centralized to be accessed as needed by all parties and remain up to date.
• Request and follow up on all needed permissions for any material(s) sources from third parties. Ensure proper documentation of permission received is documented and filed appropriately.
• Initial preparation of slide decks, position papers, concepts and other key documentation for learning dissemination and instruction.
• Process timely reimbursement of expenses for Clinical Training and Volunteer Faculty.
• Participate in special projects or perform additional administrative and logistical support tasks as requested.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree, preferably in public health, international development, or a related field/experience.
• Prior experience in interacting with other INGO’s, government health/university officials, and/or medical institutions.
• Minimum 2 years’ program coordination/support experience.
• Excellent organizational, interpersonal and communication skills (verbal & written) required in a team-driven environment.

SKILLS & ABILITIES

• Computer literacy (MS Word, Excel, PowerPoint, Outlook, SharePoint, and Adobe Acrobat).
• Flexibility and ability to work well under pressure with a global team and work environment
• Ability to interact with people of diverse cultural backgrounds.
• Knowledge of a second foreign language is preferred.
• Supports a people-centered approach to programs, services, and systems.
• Detailed-orientated and able to handle multiple diverse tasks simultaneously.