Credit Controller

Job Title: Credit Controller

Location: Dubai

Salary: AED 5,000 - 6,000

Job Code: 289/001/928

Industry: Chemical Trading

Job Brief:

The Credit Controller is responsible for managing the full cycle of accounts receivable and credit operations, including evaluating credit risk, issuing invoices, following up on collections, managing Letters of Credit, and ensuring tax compliance. This role is critical in maintaining healthy cash flow and minimizing credit exposure while ensuring professional client and stakeholder relationships.

Job Responsibilities:

Customer Credit Management

• Evaluate and monitor customer creditworthiness in alignment with company policy and credit risk appetite.
• Perform regular reviews of customer accounts to assess exposure and recommend credit limits or changes.
• Approve or escalate credit terms for new and existing customers based on financial analysis and payment history.

Customer Invoicing & Sales Order Processing

• Ensure timely and accurate invoicing in coordination with the sales and logistics teams.
• Validate that all sales orders comply with Incoterms, VAT rules, credit limits, and revenue recognition standards.
• Process and review invoice entries in SAP for clean audit trails and financial accuracy.

Receivables Collection & Follow-Up

• Proactively follow up with customers for outstanding payments via calls, emails, and dunning letters.
• Resolve payment discrepancies and customer disputes in a timely and professional manner.
• Hold regular internal meetings with sales teams to align collection efforts and payment terms.

Letter of Credit & Banking Coordination

• Review and interpret Letters of Credit (LCs) for compliance with agreed terms.
• Liaise with banks for submission of documentation and realization of payments under LCs (mandate).
• Ensure proper documentation and smooth transaction flows for LC-based clients.

Intercompany Transactions & Reconciliation

• Handle intercompany billing, documentation, matching, and reconciliation.
• Work with international finance teams for cross-entity settlements and journal entries.

Tax Compliance & Audit Support

• Ensure VAT and Corporate Tax compliance for all receivable-related transactions.
• Support audit and tax inspections with relevant schedules and financial documentation.

Reporting & Analysis

• Use advanced Excel to prepare AR aging, collection dashboards, credit analysis, and reconciliations.
• Generate customer ledger reports, overdue account summaries, and payment forecast reports via SAP.
• Present actionable insights on overdue risks, collection trends, and cash flow projections.

Stakeholder Coordination

• Serve as the primary contact for customer finance queries, banks, and audit requests.
• Collaborate with internal departments (sales, legal, logistics, finance) to resolve issues and optimize processes.
• Maintain professional client communication while ensuring timely collections.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum 3 years of relevant experience in Accounts Receivable or Credit Control.
• Industry: Manufacturing and International Trade experience is mandatory.
• Proficient in SAP and Advanced Excel.
• Understanding of LC documentation and payment processing.
• Strong communication and negotiation abilities.
• In-depth knowledge of VAT and Corporate Tax regulations.