Executive Housekeeper

Company Description

Why work for Accor?

Novotel and Ibis Abu Dhabi Gate Hotel

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

As Executive Housekeeper, you will be responsible for overseeing all aspects of housekeeping operations to ensure that all guest rooms, public areas, and back-of-house areas meet the highest cleanliness standards. This role requires leadership, organization, and attention to detail to maintain an exceptional guest experience while ensuring the efficient operation of the housekeeping department.

Job Description

What you will be doing:

Key Responsibilities

• Leadership & Management
• Lead and manage the housekeeping team, including hiring, training, and scheduling.
• Ensure proper training and professional development of all housekeeping staff.
• Conduct regular performance evaluations and provide feedback to team members.
• Operational Oversight
• Develop and implement housekeeping policies and procedures to ensure efficient operations.
• Monitor and maintain cleanliness standards in guest rooms, public areas, and back-of-house areas (e.g., laundry, staff areas).
• Ensure rooms are cleaned and maintained according to the hotel’s quality standards and in a timely manner.
• Ensure the proper stocking of cleaning supplies, linens, and amenities.
• Inventory & Budget Management
• Maintain inventory control for housekeeping supplies, linens, and equipment, ensuring cost-effectiveness.
• Monitor departmental budget and expenses, and work to achieve cost-saving measures without compromising quality.
• Track and report inventory levels, and order supplies as needed.
• Quality Control & Inspections
• Perform regular inspections of guest rooms and public areas to ensure cleanliness and compliance with health and safety regulations.
• Address guest complaints or special requests regarding cleanliness or housekeeping services in a timely manner.
• Ensure all staff adhere to safety standards, including proper handling of cleaning chemicals and equipment.
• Collaboration & Communication
• Coordinate with other departments (e.g., Front Desk, Maintenance, F&B) to ensure seamless guest services.
• Communicate with the front desk team regarding room status and readiness.
• Prepare reports on housekeeping activities, budgets, and team performance.
• Guest Relations
• Respond to guest inquiries and concerns regarding housekeeping services.
• Ensure high levels of guest satisfaction by providing excellent housekeeping services.
  

Qualifications

Your experience and skills include:

• 5+ years in same field high volume and hotel experience strongly preferred.
• Innovator – spirit to drive change/quest to be the best.
• Strong communicator – verbal and written.
• Natural leader to keep the team engaged and focused.
• Organized with solid time management skills.
• Team player with a collaborative approach.
• Sustainability-minded.
  
  

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS