Guest Relations Manager

Food People are hiring a charismatic and well-connected Guest Relations Manager to be the face of a premium dining experience in Dubai. This role is ideal for someone who brings their own network, knows how to build strong relationships with elite clientele, and delivers a service experience that keeps guests coming back.

Key Responsibilities:

• Act as the on-floor ambassador for the venue, ensuring an exceptional guest experience from arrival to departure.
• Leverage your personal network and connections to bring high-profile clientele and create a buzz around the venue.
• Build and nurture lasting relationships with regular guests and VIPs.
• Collaborate with operations and marketing teams to ensure alignment between service, brand voice, and customer experience.
• Use feedback and guest insights to support continuous service improvements.
• Maintain a consistent presence during key shifts and events to uphold service standards and build community.
  
  

Key Ingredients:

• Proven experience in guest relations or front-of-house roles within premium hospitality, nightlife, or premium dining.
• A strong personal network of HNWIs, influencers, and VIP clientele within the Dubai market.
• Natural charisma and the ability to connect authentically with diverse clientele.
• Confident, presentable, and calm under pressure in fast-paced, high-profile environments.
• Deep understanding of the local market and service expectations in premium F&B settings.
  
  

Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.

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