Intern, Learning & Development

What’s in it for You:

Join our organization as a Learning & Development intern, and you'll have the opportunity to make a meaningful impact, develop professionally, and be part of a supportive and successful team.

• Professional Growth and Development

Opportunity to build your skills and knowledge in learning & development, making you a well-rounded HR professional. Access to ongoing training and development programs to support your career advancement.

• Collaborative Work Environment and Quality Colleague Experience

Join a dynamic team where your input and ideas are valued. Work closely with cross-functional teams to drive positive change. Your work will directly influence the hotel’s success and the professional development of the colleagues.

Position Summary:

The Learning & Development Intern represents the Mandarin Oriental culture, complies with the hotel L&D standards, and is instrumental to actively foster a positive learning environment. It plays an essential role in driving service excellence, while also actively supporting the development of our colleagues through effective learning and development initiatives.

This position will be responsible for coordinating various quality control activities and assisting in the planning, implementation, and evaluation of training and development programs.

Key Responsibilities:

• Coordinate and schedule various learning & development activities.
• Maintain accurate records and generate reports
• Promote learning culture within the hotel
• Ensure compliance with documentation and reporting requirements.
• Clear line of communication of all L&D activities

What we expect from You:

• Demonstrate learning agility and drive for continuous improvement
• Detail-oriented with the ability to multitask and meet deadlines
• Collaborate effectively with colleagues and stakeholders
• Good analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in in using relevant software and tools