Manager - Applications

Job Objectives

To direct and oversee the design, development, integration, testing, implementation and maintenance of automation and technology business solutions for the Department. The role is responsible for assisting senior manager in leading relevant application resources and managing related issues, incidents, budgets, assets, interfaces, etc. as well as developing the required plans to direct, support and oversee projects and activities in his/her area. The role should serve as an expert technical resource for the department’s technology application landscape and be able to mentor its team members in advancing the department’s objectives.

Duties and Responsibilities

• Analyzing, understanding and documenting the needs of the concerned organizational units to create new systems and software and make modifications to the existing software to meet the needs at the appropriate time.
• Conducting preliminary and detailed analytical studies of the needs to be automated to ensure improvement of work flow and raising the efficiency and effectiveness of operations.
• Updating and simplifying procedures for the services provided by the Department, to enable their transformation into digital services that facilitate and develop works in accordance with the approved principles and standards.
• Evaluating technical needs and providing the necessary recommendations to improve and develop the used technologies and systems and ensuring their suitability to the work needs of the Department.
• Determining and developing designs for systems and programs and determining appropriate programming procedures and steps to ensure the design of comprehensive systems and programs that meet the requirements of all Organizational Units in accordance with the approved principles and standards.
• Installing and removing software and ensuring that operational malfunctions are fixed and that the results are documented in accordance with the suppliers’ instructions and the agreed standards and procedures to ensure the efficiency and effectiveness of all software in the Department.
• Reviewing the technical specifications of programs and applications to ensure the adoption and development of programs consistent with the approved standards in the Department.
• Designing and developing technical programs and systems to contribute to the electronic transformation process of the Department based on work needs.
• Evaluating the performance of the systems and applications, and ensuring the safety and security of all electronic operational devices and systems through following up their performance and continuous maintenance.
• Training users from the Organizational Units on the used systems and programs to ensure their effective use.
• Providing support and technical assistance services to the Organizational Units on systems and programs to ensure smooth work flow and prompt handling of malfunctions.
• Providing software technical support according to the competence through making simple modifications to the used systems and procedures to ensure that the needs of the various Organizational Units are met on time in coordination with the service providers.
• Providing training courses and programs related to the systems and applications used and developed in the concerned Organizational Units to contribute to enhancing the capabilities of employees to use them and to facilitate the workflow in the Department.
• Providing the necessary support to the Line Manager, and carrying out any other related tasks assigned to him/her.

Qualifications:

• Bachelor's degree or higher in Information Technology field or equivalent degree in a similar major appropriate for the job's tasks.
• A degree in the job field is preferred
• Strong cross-platform application development knowledge throughout the entire stack.
• Very good knowledge of various integration principles and middleware platforms.
• Strong knowledge of Java, HTML, C# and other languages and development platforms.
• Strong digitalization background specifically in the financial services
• Strong knowledge of both agile and traditional application development methodologies and principles.
• Exposure to DevOps principles and CI/CD pipeline
• Good exposure to SQL Server and Oracle database platforms.
• Very good knowledge of project management processes.
• Solution focused and dynamically energetic in his/her approach to application development.