Payment Operations Analyst

Adtractive is an experienced team of professionals specialising in e-commerce driven by digital performance marketing and powered by cutting-edge AI technologies. We offer top-tier infrastructure solutions for our specialists and attract leading talents in the field, fostering a unique and inspiring environment. We research and test new solutions, including innovative AI-driven approaches, as we work on our premier projects, all while balancing our time to learn and take proper rest in between.

We tend to stay niche and low profile as a company, so very little is visible from the outside; therefore, what you find might highly surprise you. Let’s have a talk!

Get Ready

• Conduct detailed transaction analysis by comparing Looker data with bank statements from merchants/PSPs
• Detect and resolve discrepancies between sales systems, payment processor statements, and accounting records
• Categorize and map transactions including sales, refunds, chargebacks, and fees
• Investigate timing differences and settlement patterns to improve process accuracy
• Develop and document standardized reconciliation procedures and mapping protocols for varying PSP statement formats
• Work closely with the accounting team to align data categorization and improve data quality
• Regularly generate variance analysis reports and document root causes of discrepancies with clear resolution methods

We expect you to

• Have 2-4 years of hands-on experience in financial analysis, data reconciliation, or payment operations
• Possess in-depth knowledge of payment processors, merchant accounts, or fintech industry practices (preferred)
• Have experience with financial reporting, accounting principles, and variance analysis
• Be highly proficient in Excel/Google Sheets (pivot tables, VLOOKUP, complex formulas) and familiar with business intelligence tools like Looker (strongly preferred)
• Optional but beneficial: SQL querying skills for data extraction from databases
• Understand payment processing systems and merchant statement formats
• Be analytical with a keen eye for detail, able to identify root causes behind data discrepancies
• Demonstrate excellent communication skills to explain findings clearly to cross-functional teams
• Be self-motivated, organized, and able to manage multiple reconciliation projects with tight deadlines

Preferred qualifications:

• Bachelor’s degree in Finance, Accounting, Business, or related field
• Knowledge of industry regulations, chargeback processes, and familiarity with multiple PSP platforms and statement format.

We offer

• Seize Your Opportunity: Play a pivotal role in a critical area of our business, with the autonomy to influence and innovate.
• Invest in Your Growth: Enjoy a generous monthly budget dedicated to expanding your skills and knowledge, ensuring you remain at the forefront of your field.
• Embrace Flexibility: We recognize the importance of work-life balance, allowing you the freedom to choose when and where you work best.
• Career Advancement: We provide a transparent path for career progression, consistently recognizing and rewarding your hard work and achievements.
• Collaborative Culture: Join a talented, friendly team of passionate professionals who support and inspire one another..
• Competitive Salary: salary starting from AED 8600 depends on your experience
• Other extra benefits according to the agreement

If you have precious experience in Digital / eCommerce businesses - this should be the right step-up You are looking for!