Sales Coordinator

We are seeking a proactive and detail-oriented Sales Coordinator to support the day-to-day operations of the sales team and contribute to the overall efficiency of the sales process. The Sales Coordinator will be responsible for handling customer inquiries, preparing quotations, processing orders, coordinating with internal departments, and ensuring accurate documentation. This role plays a vital part in maintaining customer satisfaction and supporting sales targets by streamlining internal processes and communications. The ideal candidate will possess strong organizational skills, excellent communication abilities, and familiarity with sales systems and documentation, including basic CAD knowledge for layout submissions and technical support.

Key Responsibilities

• Coordinate and support the sales team in managing customer accounts and project requirements.
• Prepare and follow up on sales quotations, proposals, and commercial offers.
• Respond to client inquiries via email and phone, providing timely and accurate information.
• Maintain and update customer records, order status, and sales reports.
• Liaise with internal departments (procurement, logistics, engineering) to ensure smooth order fulfilment.
• Track sales leads, opportunities, and order progress using CRM or project tracking tools.
• Assist in preparing layout drawings and basic technical documentation using CAD software (AutoCAD or similar).
• Coordinate the submission and retrieval of approvals, permits, and NOCs as required.
• Schedule meetings, prepare minutes, and follow up on action items related to sales and project discussions.
• Support the sales team with administrative tasks and assist in achieving monthly targets.
  
  

Requirements

• Bachelors degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience as a Sales Coordinator, Sales Support Officer, or similar role in a technical or industrial environment.
• Basic proficiency in AutoCAD or similar CAD software is preferred.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with CRM software and ERP systems is an advantage.
• Ability to work independently and collaboratively within a fast-paced team.
• Customer-focused mindset with strong attention to detail.