Sales Manager

Job Title: Sales Manager

Location: Dubai

Salary: AED 20,000 - 22,000

Job Code: 263/001/698

Industry: FMCG – Food Services

Job Responsibilities:

Direct Customer Management

• Manage relationships with Food Service Customers directly.
• Ensure high customer satisfaction and resolve issues promptly.

Sales Targets Achievement

• Responsible for achieving assigned sales targets and objectives.
• Monitor monthly sales performance against targets.

Financial Responsibilities

• Collect payments from food service customers in a timely manner.
• Monitor customer credit and ensure adherence to payment terms.

Product Management

• Introduce and launch new products in the market as per company guidelines.
• Monitor stock levels and propose solutions for out-of-stock or short-expiry situations.

Market Monitoring

• Track competitor activities and provide timely updates to superiors.
• Ensure company pricing policies are followed by customers.

Operational Compliance

• Follow company procedures and guidelines in all activities.
• Utilize technical support resources to enhance product listings at customer accounts.

Reporting and Analysis

• Generate daily, weekly, and monthly sales reports.
• Analyze sales data to identify trends and recommend actions for improvement.

Customer Relationship Management

• Maintain a comprehensive customer database.
• Foster strong relationships with all customers to maximize business opportunities.

Tasks:

• Service and sell to assigned food service customers.
• Maintain regular contact with all assigned customers.
• Follow defined route plans and ensure targets are met.
• Monitor and enhance productivity levels.
• Identify and onboard new customers to expand market reach.
• Ensure compliance with company pricing strategies.
• Follow up on outstanding payments and manage collections effectively.
• Track tender opportunities, including dates, products, quantities, and prices.
• Monitor daily sales performance and address any issues promptly.
• Manage customer and personal credit lines on a daily basis.
• Coordinate the launch of new products with relevant stakeholders.
• Ensure on-time deliveries and address any customer complaints proactively.
• Identify potential new products and propose them to supervisors for distribution consideration.

Job Requirements:

• 7+ years of experience in HORECA sales.
• Experience in Institutional and Wholesale Sales.
• Experience in servicing and selling to food service customers.
• Ability to meet and exceed sales targets.