Support Officer- Coverage - Commercial Banking - Emiratized Role

Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.

Job Purpose:

To support Coverage team in Business MIS & Tracking, Record Keeping, Portfolio Hygiene, Process Enhancements.

Key Accountabilities:

• Managing Business MIS and tracking of all internal reports, periodic analysis of the reports and circulating dashboards.
• Demonstrate compliance to organization's values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Assist in the preparation of timely and accurate reports to meet department requirements, policies and quality standards.
• Basic knowledge of Trade Finance and Corporate Banking lending products.
• Basic knowledge of banking products like account opening, compliance, liabilities etc.
• Keeping track of all internal reports including but not limited to, Submission, Disbursal, Deferrals, Renewals, Call reports etc. and follow up to ensure housekeeping is in perfect order.
• Business MIS & Tracking: Track & report status of credit proposal flow through various teams / geographies.
• Manage and direct flow of incoming business leads from various channels in the bank.
• Generating and circulation management reports in accurate and timely manner.
• Support the Head of coverage in any campaign initiation and follow ups.
• Overmanage service and escalations of commercial clients in the portfolio.
• Coordinating with all stakeholders for process enhancements – Trade Finance, IT, Branches & CCS, Cash Management and Global Markets.
• Excellent skills in Excel, Word and Power Point.
• Excellent Communication and interpersonal skills to cordially with team members, customers, and other stake holders

Minimum Qualification

Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred

Minimum Experience

2 years’ relevant experience in the Corporate, Commercial or Business Banking or similar positions of progressively increasing responsibilities in the support function.