WMS Super User (CL)

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Objectives of the Role

• Collaborating with the SAP- IT team and business stakeholders to ensure successful implementation and maintenance of the SAP WMS system.
• Provide Operational support for implementation , before Go-live & during Go-live.
• Prepare working instructions for SAP workflow , training team with the support of end user training manual and Facilitating smooth transitions.
  
  

Responsibilities

• Act as a liaison between the Warehouse OPS team and the IT department, translating business requirements into technical specifications.
• Collaborate with IT team and Operations team to ensure successful implementation and maintenance of the SAP WMS system.
• Testing new system functionalities to ensure seamless integration and operation (before & after go-live).
• Gain a detailed understanding about the system & process flow from IT team and provide operational support.
• Provide go-live support for all users in the team.
• Work closely with cross-functional teams to optimize warehouse processes, reduce inefficiencies, and enhance overall operational performance.
• Provide ongoing end- user support and addressed system-related issues, troubleshooting, and resolving problems promptly.
• Perform daily system health checks and audits to ensure that established processes and procedures are followed accurately.
• Prepare working instructions (SAP -user guides ) , Conduct training sessions for end-users to promote effective system adoption and utilization.
• Provide refresher training to all end-users and accountable to train end-users on new changes in the system.
• At least 3 years local market experience in contract logistics as superuser for SAP or SAP end-user.
• Proficiency with warehouse procedures and policies.
• Strong knowledge of warehousing Key Performance Indicators (KPIs).
  
  

Benefits:

• Let’s have some fun. One of the things that makes our culture special is that we’re more than just work colleagues. Every year we organize company parties when we spend time together and have fun.
• Depending on your role, you will be able to have flexible working hours, working from home.
• Attractive Compensation & benefits packages. There’s more to compensation than just pay. You’ll also enjoy benefits like paid time off for the holidays and vacations, bonuses, and awards for special achievements.
• We’re strong believers in continual training and development for our people. After all, your success is our success.